FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

May I use your photos?

All our stock photos may be used for personal use only such as stash photos on Ravelry or a pin on a Pinterest board. 

What if I'm in love with an item that is "out of stock?"

Just contact us and we will be happy to dye one of our standard colorways for you.  A time frame will be given and you will be contacted when it is ready.

Are discounts given for large retail orders?

We appreciate large orders and give a discount of free shipping to retail orders of $100 or more.  Please use the coupon code SHIP4FREE2ME at checkout.

Do you sell wholesale?

Yes, we wholesale to brick and mortar yarn or spinning shops, please contact us for details.

How can I get your products to my local yarn store?

Please let your show owner know you are interested in our products and encourage her to contact us.

Will you be a vendor at our local fiber festival?

Please see our calendar for a list of events and festivals we will be attending.

Are you on Ravelry?

Yes!  We have a very supportive and active Greenwood Fiberworks Ravelry group.  Feel free to join us whether you are a beginning spinner/knitter or have been creating for eons.  We often have Spin Alongs and Knit Alongs where prizes are awarded.  We also announce new products and our highly demanded Fiber Club.

May I submit a photo for your gallery?

Yes, please do!  Just contact me and I will be very happy to accept your submission and information.